QUESTIONS
ANSWERS
  1. How much does it cost to use Trucker Search?
    It is $50.00 per month to use this service.
    [Back to top]
  2. How do I sign up?
    After you have completed the Demo Resume Search and have determined there are drivers you would like to get in contact with, simply click on the "Subscribe" button located in the top right hand corner of the Trucker Search home page. If you already have a username and password, you may log into your existing account and click on the button that says, “Click Here to Setup a Full Subscription”.
    [Back to top]
  3. What methods of payment does Trucker Search accept?
    We accept Visa, Mastercard, Discover, and American Express. You can also set up a direct debit from your checking or savings account. We currently do not offer billing accounts.
    [Back to top]
  4. Does Trucker Search have a contract?
    No, we do not have a contract. All accounts are month to month and you may cancel at any time. We will continue to charge your account each month until you notify us that you would like to cancel your account. When you cancel your account, your service will continue through the remainder of your paid subscription. We do not offer refunds for unused service. Our billing date is the 20th of each month for the following month’s service. If you do not wish to have service for the next month, please call us before the 20th, so we can stop additional charges from being processed. You may re-subscribe at any time by logging into the website with your username and password and clicking on the box that says, "Click Here to Setup a Full Subscription".
    [Back to top]
  5. How do I cancel my account?
    You may cancel your account at any time by calling our office at 888-254-3712. We are in the office Monday through Friday from 7:00am to 3:30pm CDT. If we are not available at the time of your call, you may leave a voicemail. Be sure to leave your company name and username so we can locate your account. You may also send an email to support@truckersearch.com. When you cancel your account, your service will continue through the remainder of your paid subscription. We do not offer refunds for unused service. Our billing date is the 20th of each month for the following month’s service. If you do not wish to have service for the next month, please contact us before the 20th, so we can stop additional charges from being processed. You may re-subscribe at any time by logging into the website with your username and password and clicking on the box that says, "Click Here to Setup a Full Subscription".
    [Back to top]
  6. How Does Trucker Search work?
    Trucker Search is designed to assist truck driver’s in finding employment. And assist employers in finding truck drivers. a. To place your resume on this site, simply click on “Submit Resume”, this will bring up a page to assist you in posting your resume, fill in the blanks and click the submit button at the bottom of the page. If your resume was accepted, it will give you a reference number, in case you need to edit or delete your resume in the future. Your resume will stay on our board for 6 months, unless you remove it sooner. There is no charge to post your resume on this site. Once you have clicked the submit button, your resume is live for our paid subscribers to see. If your qualifications match what they are looking for in a driver, they will contact you directly. b. To search for drivers, login to the database and fill out the “Driver Search Page”. If you are a paid subscriber it will give you the contact information on the resumes’ so you can contact the drivers directly. If you are doing the “Demo Driver Search” you will be able to see parts of the resume, to help you determine if there are enough applicants in your area to become a subscriber. We keep the resumes’ on file for 6 months, but send out reminders every 30-45 days to remind the applicants their resume is still posted on our board. At the bottom of each resume you will see a date entered and a date updated to give you an idea on how long the resume has been posted. When filling in the state(s) you are searching for be sure to use state abbreviations in stead of typing the whole state name
    [Back to top]
  7. How do I retrieve my username and or password?
    If you have forgotten your username or password, click on the link in the registered users login box that says, "I forgot my password". Put in your email address and it will email your username and password to you. If a page comes up that says username not found and you have multiple e-mail accounts, you might have used a different email address when creating the account. If all attempts fail, you can contact our office at 888-254-3712. Our office hours are from 7:00 am to 3:30 pm CDT.
    [Back to top]
  8. How do I retrieve my reference number?
    If you have forgotten your reference number, click on the link in the edit resume box that says, "I forgot my reference number". That will send an email to us, alerting us that you need your reference number, please include your first and last name in your email. If all attempts fail, you can contact our office at 888-254-3712. Our office hours are from 7:00 am to 3:30 pm CDT.
    [Back to top]
  9. How current are the resumes’ on your board?
    The resumes that are posted on our board are kept on file for 6 months, we send out reminders every 30 to 45 days to remind the applicants that their resume is on our board giving them the option to update their information or remove the resume. At the bottom of each resume, it lists a date the resume was posted and updated, to give you an idea of how current that resume is.
    [Back to top]
  10. How do I remove email alerts?
    To stop resume alerts from being sent to your email. Login to the database and click on "View/Delete My Current Alerts." This will show all of the alerts you currently have set up. To remove the alerts click on the white box to the left side of each on of the searches you want to remove or scroll down and click on the box that says select all if you would like to remove all the entries. Once you have checked all the alerts you want to delete, scroll down and click on the box that says “Delete Checked Entries”.
    [Back to top]
  11. Does Trucker Search do background checks on the applicants?
    No, Trucker Search is simply a website for people who are looking for a truck driving job to place their resume. We have to trust the information placed on the website is true to the best of our knowledge. It is up to the employer to complete the requirements of your company on further checking out applicants past work history and background.
    [Back to top]
  12. Why does it bring up zero applicants found in my search?
    You must be sure to use state abbreviations. If you are searching multiple states please use state abbreviations separated by commas. If it does not matter where the driver lives, please leave this field blank. Another tip, if it does not list any drivers, try lowering the number of years experience they have.
    [Back to top]